Dito TeleCommunity requires all customers to register their SIM cards to comply with the new government law. This is important to prevent illegal and fraudulent activities. You must follow these guidelines whether you are a new user or an existing user before the government tries to deactivate your Dito sim card.
During the process of registering your Dito sim card or tm sim registration , the new user receives a message with the link to the online form of registration after the user inserts the sim card into the phone. if you are an existing user of this sim then you need to follow any of the below-mentioned methods to register your sim card. This will protect you from online scams, phishing, and other illegal activities and it also ensures a safer online environment for the users.
Methods of DITO SIM Registration
There are several methods of registration but here I will tell you three easy and time-saving methods which will save you time as well as effort. You can follow these steps whether you are a prepaid user or postpaid. The methods are mentioned below:
Through DITO App
Through SMS link
Through web portal link
DITO SIM Registration APP Method
First of all, you need to install the Dito app whether you are an Android user or an iPhone user on your mobile phone.
Then open the app after it is downloaded and installed successfully.
Enter the username and password for the login which is required to use the application.
Navigate the dashboard, tap on the “sim registration” icon, and “register your sim” banner.
Choose the type of registrant.
Registrant types include Filipino, Filipino Dependent/Minor, Foreign National Tourist, Foreign National with VISA, and Business Entity/Organization.
Enter the 11-digit dito mobile number to get the one-time password (OTP) also you can scan the SIM ICCID.
Tap on the “verify” button to proceed next.
After that enter your one-time pin (OTP) to verify your mobile number.
Then click on the “submit” button to proceed further.
In the next step, you need to get verified through a government-issued ID.
Now click on the “camera” icon to take a picture of your ID card. Make sure the picture is readable.
Once the ID Card picture is uploaded, make sure to upload your selfie for further verification steps.
Information Box
Note that the face is clear and avoid shadows while capturing a photo. Do not use dark lenses or filters that hide the real features of your face. The photo should be taken from the front with your shoulders being straight, and eyes fully open. Avoid blurry photos and do not use filters or enhanced photos.
Now fill in the personal information and details that are required in each field and click on the “proceed” button to move to the next step, like in Sun Sim or Gomo Sim
Note that your personal information must be legal and confidential to the government of the Philippines.
In the next step, dito allows you to change or edit the information that you provided just now to avoid mistakes in personal information.
After rechecking your data, tick the two boxes to agree with the terms and conditions.
Click on the “register” button for further steps.
Congratulations! You have successfully registered your Dito sim card and have become the part of Dito family.
Share your experience with your friends and family.
SMS Link Method
The new sim users can register their sim cards with the help of the message link. Here is a complete guideline for this method:
Place the sim card into your phone.
Look over the phone’s “message inbox”.
Now you will receive a link from dito TeleCommunity.
Open the link from the DITO sim registration process.
Complete the form according to the instructions provided to you using the Dito app method.
Submit the form.
Congratulations! Your sim has been registered successfully.
Web Portal Link Method
You can open the link provided below to proceed with the SIM card registration process.
This link will take you directly into the DITO app.
If the app is not already installed on your phone, you must download and install it.
Then complete your sim registration by following the guidelines mentioned in the dito app method.
SIM card registration deadline
For old customers: If you are an existing user of this sim, and still have not registered your sim yet, it will be automatically deactivated for calls, messages, and browsing. The deadline for sim card registration is July 23, 2023. If the date has passed, register your sim as soon as possible.
For new users: It is important for every new user to register their sim cards after inserting them into their mobile phones.
How to solve issues like sim registration failure?
If you are facing any problems while registering your sim you must follow the steps mentioned below:
Make sure that you have downloaded the latest version of the Dito app on your Android phone or iPhone.
Make sure that you have filled in all the information before clicking on the “submit” button.
If you still face problems, log out of the app and then log in again, repeat the same steps for sim registration.
And the foremost thing you have a strong Globe WIFI or data connection
Encountering issues while uploading your photos
In some cases, people face problems while uploading photos, there is no need to worry about it. You just need to make sure that the photos are clear and no filters are used. The size should not be greater than 2MB. If the size of the image is greater then you will face problems. If the photo is greater than the standard size then you can compress it according to your requirement with the help of a tool.
If you still have issues regarding photo size or anything else you can simply call 185 which is the official sim registration number. You can tell them the issue and they will help you to solve it.
Personal information requirements
The dito sim registration or smart sim registration process requires some information about the users. Here is the list of the necessary information which is required:
Subscribers
Full Name
Date of Birth
Gender
Official Address
Minors
Government ID card of Parents/Guardian
Parent’s Consent/Guardian’s Consent to register DITO SIM Card
Businesses
SEC/DTI Certificate of Registration
Special Power of Attorney (SPA) or Board Designated Resolution
Tourists
Passport
Address in the Philippines
Return Ticket with Departure Date/Time from the Philippines as Proof
Registration for Foreign Nationals
Foreigners using this sim must follow the rules of the government. The process involves the submission of the required documents to verify their identity and stay in the Philippines:
Requirements for Foreign Nationals
Passport
Address in the Philippines
The Bureau of Immigration (BI) issued the Alien Certificate of Registration Identification Card (ACRI Card)
Visa-issuing agency issued official ID
School registration and ID for students
For Persons of Concern or POCs, travel or admission documents issued by the Department of Justice.
Special Considerations for Expats
Expats staying for a short period must be given temporary sim registration of 30 days that can expire soon.
For ex-pats who want to stay for a long time, registration will be similar to residents with the possibility of renewal if the status of their visa changes a bit.
If a foreigner extends their stay in the Philippines, they must update the details of their sim registration especially if their visa is renewed.
Eligible government IDs list For registration
Dito TeleCommunity has updated the laws of globe sim registration in January 2024 recently. IDs required for sim registration are mentioned below in the form of a list:
Government IDs
Passport
Philsys ID or National ID
SSS ID
GSIS e-Card
Driver’s License
NBI Clearance
Police Clearance
Firearms License to Own and Possess ID
PRC ID
Integrated Bar of the Philippines ID
OWWA ID
BIR ID
Voter’s ID
Senior Citizen Card
UMID
PWD Card
Student ID
Additional IDs
PhilHealth
PhilPost
PNP
AFP
Municipality ID
Security Guard License (issued by PNP)
Fisher Worker Identification Card
LGU ID (Tupad ID if covered by the DOLE ID System)
Retirement ID
Barangay Tanod ID
Health Worker ID
Agricultural ID
Conductor ID (issued by LTO)
Maritime ID
Navy ID
CAFGU ID (Issued by AFP)
Updating Your Registration Details
It is important to make changes in your details if there is any update in your address or other information. Make sure your data is completely valid and accurate. It should meet the rules and regulations proposed by the government.
How to Update Personal Information
To update personal information, follow the steps mentioned below:
Open the app or visit the online portal.
Find the sim registration section to make the changes.
Select the option to update your personal information.
Enter the new information make sure to submit the changes and attach any required documents.
Confirm your changes and wait for the message of confirmation about updates in the data.
What to Do If You Change Your Address
If you want to update the address:
Go to the portal or app for sim registration.
Select the address field.
Make any changes if you want. Also, submit any document like a utility bill with your new address if necessary.
Select update address and submit.
SIM Card Replacement and Transfer
If your sim card is lost or damaged and if you want to transfer it to a new device, there is a simple process to follow:
Process for Replacing a Lost or Damaged SIM Card
Contact Dito customer support if your SIM card is lost or damaged.
The other solution is to visit the SIM card store and talk to the authorized retailer.
Bring your government ID with you for verification.
Once your sim is replaced, dito will offer you a new sim card, and all of your previous settings and your phone number will be transferred to your new sim card.
Insert the sim into your phone and it should activate in a few minutes.
How to Transfer Your SIM to a New Phone
Remove the SIM from the previous phone.
Insert the SIM into the new phone.
Turn on the phone after inserting the sim and your sim will be transferred to the new phone in this way.
Reconfigure the phone settings once more especially if you are switching between Android or iOS devices.
Rewards After Registration
When you register your sim, you get some rewards. A few rewards are mentioned below:
2GB Bonus data
Dito gives you 2GB of data after you successfully install and register your SIM card in your phone for the first time. Now you can also enjoy data roaming with your friends and family. So go and register your sim according to the guidelines mentioned above.
Loyalty rewards
Dito allows you to win points when you subscribe to promos or purchase them with the help of Dito payment partners (credit/debit cards, GrabPay, MaYa, WeChat Pay, and GCash). You can earn points by using these methods.
Promo
DITO Points Earn
Earning Points
Channel
DITO 199
5.97
3%
DITO APP, MyDITO
DITO 199
1.99
1%
others
Dito compatible phones
4G Phones
The 4G mobile phones that are compatible with this sim are as follows:
Samsung: Galaxy S series, Galaxy Note series, Galaxy A series (4G models) Apple: iPhone 6S and later models Xiaomi: Redmi Note series (4G models), Mi series (4G models) OPPO: A series, F series, Reno series (4G models) vivo: Y series, Z series (4G models) realm: C series, Narzo series (4G models) OnePlus: Nord series, 7 series and earlier Huawei (certain models) Honor (certain models) Nokia (4G models) Motorola (4G models) LG (4G models)
5G Phones
The 5G Phones compatible with this sim are Samsung: Galaxy S series, Galaxy Z series, Galaxy A series (5G models) Apple: iPhone 12 and later models Xiaomi: Redmi Note series (5G models), Mi series (5G models) OPPO: Find series, Reno series (5G models) vivo: X series, Y series (5G models) realm: GT series, X series (5G models) OnePlus: Nord series, 9 series, and later Huawei (certain models) Honor (certain models) Nokia (5G models) Motorola (5G models) LG (5G models).
Tips for non-compatible phones
If your phone is not compatible with the Dito sim then you can make some changes in the settings of APN to make it compatible with this sim. Follow the steps mentioned below:
Navigate to your phone’s settings.
Search for the network options.
Tap on “mobile networks” and search “access point names”.
Tap on the “add” button and add “internet. dito.ph”
Next, click the “save” button to submit.
Now turn on your mobile data and enjoy unlimited fun with Dito.
Troubleshooting Common Issues
You may encounter some issues while registering your sim card also might be while registering TNT SIM Registration , you need to follow the guidelines mentioned below to help you complete your registration:
Issues with Online Form Submission
Check your internet connection and make sure it is stable before submitting the form.
Clear your browser cache and cookies if the registration form is not loading.
Recheck all the details carefully and also check that no mandatory fields are left blank.
Make sure the uploaded picture is in the required format like JPG, PNG, or PDF.
Problems with SMS Registration
Make sure that you follow the correct format for sim registration.
Make sure you have a strong Dito network connection before sending the text message for registration.
Confirm that your sim is activated and able to send messages. If the sim is not activated, then you need to activate it through the app.
If the problem is still there, resend the message after some time.
Issues with Web Portal Registration
Make sure you use a supporting browser like Google Chrome, Firefox, etc for the best experience.
Make sure your browser is updated to its latest version to avoid any compatibility issues.
Some portals use web CAPTCHA, so make sure you pass the verification step correctly.
If the problem continues, contact the customer support.
Future Updates and Changes
New policies and improvements must be introduced in the sim registration process.
For a better user experience, it is very important to propose enhancements in the process according to the customer demands.
What to Expect in Future SIM Registration Policies
The government may introduce strict rules for the verification process of sim registration to improve security.
There may be strong regulations for the security of personal data and must obey the privacy laws.
There may be policies about renewal of the sim automatically after it has expired.
There will be strict penalties for those who fail to register their sims or update their data if needed.
How DITO Plans to Improve the Registration Process
Dito must update their app and portal interface to make the registration process hassle-free and faster, minimizing all the errors in this process.
It plans to enhance customer support including 24/7 live chat and in-app troubleshooting guides to help the users resolve their sim-related issues.
In the future, it may initiate the Philippine national ID to automatically pull information for easier and faster sim registration.
It may introduce multi-language options for non-Filipino speakers and especially for foreign nationals and expats.
Frequently Asked Questions
Sim registration is a process that allows all of its users to register their details with their mobile network providers. Dito sim users must register their sim and activate it to use it legally.
No there is no fee for sim registration. It is free of cost and very easy to register your sims online before using them.
Contact customer support if you have any problems while registering the Dito sim card.
Yes, foreigners can register their sim by providing a copy of their passport and proof of stay or alien registration certificate.
Yes, dito completely follows the laws of the Sim Registration Act and keeps your personal information safe and secure. So you don’t need to worry about your data.
You just need to install the Dito app and provide your personal information and a picture of yourself. Follow the steps as they send you a one-time PIN and get your sim registered now.
After registering your sim, take a screenshot of the reference number for further use. You can easily check the status of sim registration with the help of the saved reference number. If you still face issues you can simply call on 185 for help.
Take a photo of your ID card and a selfie to upload there. Make sure the photo is clear. Do not use any filters or enhanced photos.
When you enter your number there, you receive a message that has a code in it. You need to enter this code for further verification in the sim registration process.
The registration process is easy and quick. It has a few steps which are done in a few minutes.
Conclusion
The user-friendly interface enables the user to perform the registration process easily without any hassle or trouble. All you need to do is just follow the guidelines and register your SIM card for a better and secure online environment. Registration of a sim is mandatory according to the Sim Registration Act.
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